Refund Policy

Refund Policy at Carpet Cleaners World

Methods of Payment We have selected WorldPay to manage the processing of payments through our website.

WorldPay's payment solutions are trusted and utilised by thousands of businesses, big and small, in nearly all parts of the world. WorldPay's e-commerce solutions are secure and easy-to-use, and have enabled customers to gain access to valuable products and services over the Internet. With WorldPay, you are provided with a variety of options for payment for Carpet Cleaners World Ltd services & goods, such as Visa, MasterCard, Switch and all the major credit cards. We also accept debit cards.

Money Back Guarantee You may, however, cancel a payment made on this website within seven days of making the order by sending an email quoting your order number or by quoting the date of payment and the name of the person who made the payment. All refunds will be credited to the payment card used to make the order, once good are returned to us in good 'as supplied' condition, return carriage where applicable will NOT be refunded. .

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up to 25% off complete Hydramaster truckmount packages

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30 Day Money Back Guarantee

30-Day Money-Back Guarantee : We are so sure you’ll be happy with your purchase that we offer a “30-Day Money-Back Guarantee” to ensure customer satisfaction of our world class products and services. If for any reason you wish to discontinue using the products or services, we will promptly issue a refund. Simply contact us at info@carpetcleanersworld.co.uk to speak to a customer care specialist about our 30-Day Money-Back Guarantee.

Price Match Promise

Price Promise terms and conditions: a) We'll match our competitor’s current UK store or website price. b) The competitor’s item must be brand new, identical to ours, and offered on the same terms. c) We and the competitor must have stock ready for delivery. d) We must be able to verify the competitor’s price. You will provide written evidence in the form of a legal document i.e. a legally written and letter-headed quote from the competitor. e) We’ll match the price of an item; not delivery charges or other services. f) Cannot be used with any other offer.

Rapid Shipping

We will endeavour to dispatch all ordered goods, to you the customer, at the very earliest postal opportunity. Although it cannot be guaranteed due to unforeseen postal strikes, traffic and other postal issues, we will make every possible attempt to ship your goods as soon as is physically possible.